Novus Wealth Management
Posted By: Helen Tuesday 2nd January 2018We approached Lane Systems in the relatively early stages of our management buyout as we were keen to understand our options with regards to our IT services. IT is a critical element of the running of our business so it was vital to have a seamless transition from our previous employer across to our new business.
Lane Systems suggested a meeting at the outset where we discussed our business at a high level and the necessary IT requirements. We felt that this was extremely worthwhile as it allowed Lane Systems to understand how we work and where IT fits into our processes. Lanes were able to make suggestions in respect of the necessary hardware and software requirements for our new business going forward and were able to point us in the right direction in terms of website development. Lanes recommended someone from their trusted network of contacts who we could work with to develop our brand and put together a website which catered for our needs and to our budget.
Lane Systems took a very hands on approach with regards to our situation and wanted to visit our previous employer’s office to review the IT network as it was. They liaised with the IT manager of the previous business as well as the provider of our back office system to ensure that they understood some of the complexities surrounding our database and more importantly to avoid any loss of data during the migration. This was particularly valuable as it allowed us to focus on other matters concerning our MBO.
We had regular contact with Lane Systems throughout the transition and had a dedicated installation team who kept us informed of the progress as things evolved. The transition was in two phases, one on the premises of our previous employer and the other to our new premises. Both transitions were handled extremely efficiently and within the timeframes set out by Lanes with the upshot being that we had relatively little downtime which was of great importance to us.
Lanes continue to provide us with ongoing IT support and we cannot fault their commitment to ensuring that our business continue to operate efficiently from an IT perspective.
Lane Systems suggested a meeting at the outset where we discussed our business at a high level and the necessary IT requirements. We felt that this was extremely worthwhile as it allowed Lane Systems to understand how we work and where IT fits into our processes. Lanes were able to make suggestions in respect of the necessary hardware and software requirements for our new business going forward and were able to point us in the right direction in terms of website development. Lanes recommended someone from their trusted network of contacts who we could work with to develop our brand and put together a website which catered for our needs and to our budget.
Lane Systems took a very hands on approach with regards to our situation and wanted to visit our previous employer’s office to review the IT network as it was. They liaised with the IT manager of the previous business as well as the provider of our back office system to ensure that they understood some of the complexities surrounding our database and more importantly to avoid any loss of data during the migration. This was particularly valuable as it allowed us to focus on other matters concerning our MBO.
We had regular contact with Lane Systems throughout the transition and had a dedicated installation team who kept us informed of the progress as things evolved. The transition was in two phases, one on the premises of our previous employer and the other to our new premises. Both transitions were handled extremely efficiently and within the timeframes set out by Lanes with the upshot being that we had relatively little downtime which was of great importance to us.
Lanes continue to provide us with ongoing IT support and we cannot fault their commitment to ensuring that our business continue to operate efficiently from an IT perspective.
