A little about us

Our Ethos & Values.

North-East Based

LaneSystems has successfully provided professional and reliable IT support, management services and solutions to SMEs in the North East of England since 1994.

In-house Experts

LaneSystems' technical skills cover a wide range of server platforms, including support and configuration of full cluster fail over facility and domain replication over a large WAN.

Our Ethos

LaneSystems believes in working with a company, not for a company, as this develops a better bond of trust. Our clients know that we will always be there to assist with growth and provide advice.

Tailored IT Support Contracts

Working alongside our Business Partners, we provide advice to help improve how the IT system should be ran and administered. Providing a solution for a problem or a potential problem does not necessarily mean additional costs, but ensures efficient running of any infrastructure. Our annual fully inclusive IT Support Contracts give our clients full confidence they require in IT, knowing their professional IT Business Partner is simply a phone call away at all times.

The support contracts are transparent and provide a full audit trail on reported issues:

  • When it was raised
  • When it was addressed
  • When it was actioned
  • When it was resolved
Managing Director

MICHEL LANE

Financial Controller

GALINA LANE

Operations Director

MARK SHIELDS

Business Services Officer

TONI STRATTON

Development Officer

JONATHAN SMITH

Administrative Assistant

HAYLEY ELLIOTT

Security Technician

MATTHEW LYLE

Senior Technician

ANTHONY JOHNSON-MCCABE

Field Technician

TOM WILLIAMS

Field Technician

JAMES BOLLEN

Field Technician

LEE HOROBIN

Technician

CALLUM PEARSON

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