Your Will Made EasyPosted By: Hayley Tuesday 22nd May 2018
I am one of those people...
Those that sit and listen to you say every week how you should protect your data, back up your work and have a plan in place for if a disaster strikes.
I remember the Friday night, thinking I need to back up 3 months of hard work (which consisted of challenging cases and difficult drafting) - then my son fell over and I was distracted, and I forgot. On the Sunday evening I logged into my computer - and no desk top! No documents, no precedents, no access to my work.
I felt sick, a wave of panic and very hot and suddenly very stupid and vulnerable, and I hate feeling vulnerable.
I messaged my BNI colleague at LaneSystems on the Sunday, something I try not to do because everuone should have a day off. I was contacted and told to bring my computer in on Monday.
I did, and got direct access to a technician who without looking at the computer reassured me that he would do what he could and he felt my data could be recovered.
It took 3 days, which were long days, and being self employed, days that I lost income. I then got the call to say all data was restored. the computer was brought back to my office, and not only had the technician restored it, he had backed up my data and gave it to me on a hard drive.
For my experience, I would happily recommend LaneSystems but please learn from my experience and do not wait for a crisis - purchase a monthly plan that gives you access to their IT guys, who were very goof and calm in my crisis and not judgemental.
Thank you to LaneSystems and their IT technicians for their professional, quick and knowledgeable service. I am hugely grateful for the service they gave to me and my business.
Sharon Webster - Your Will Made Easy